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Privacy Policy

A legal disclaimer

1. Introduction

 

At Heal+Gro, we are committed to safeguarding your privacy and ensuring that your personal information is protected in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). This policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

 

2. Collection of Personal Information

 

We collect personal information directly from you when you:

 

  • Visit our website

  • Subscribe to our newsletter

  • Make a purchase

  • Contact us for inquiries

 

The personal information we collect may include:

 

  • Name and surname

  • Email address

  • Contact number

  • Delivery address

  • Payment details

 

3. Use of Personal Information

 

Your personal information is used to:

 

  • Process and fulfill your orders

  • Communicate with you regarding your orders or inquiries

  • Send you marketing communications (only if you have opted in)

  • Improve our products and services

 

4. Disclosure of Personal Information

 

We do not sell or rent your personal information to third parties. However, we may disclose your information to:

 

  • Service providers who assist us in operating our website and conducting our business

  • Legal authorities if required by law

 

All third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

 

5. Security of Personal Information

 

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

6. Your Rights

 

Under POPIA, you have the right to:

 

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Object to the processing of your personal information

  • Lodge a complaint with the Information Regulator

 

To exercise any of these rights, please contact us at [insert contact email].

 

7. Retention of Personal Information

 

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

8. Changes to This Policy

 

We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review our policy periodically.

 

9. Contact Us

 

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

 

Email: info@healandgro.com

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